Returns & Exchanges Policy

Returns & Exchanges Policy

Last updated: May 2026

At Fiyacallconnect, your satisfaction matters. If something isn’t right, please reach out within the timeframes below.

Return Eligibility

Items may be returned within 30 days of delivery if they are:

  • Unused and in original condition
  • In original packaging with all accessories
  • Accompanied by proof of purchase

Non-Returnable Items

  • Custom or personalized products
  • Digital downloads after access is granted
  • Items marked final sale
  • Shipping costs (unless our error)

How to Start a Return

Email with your order number and reason for return. We will respond within 2 business days with instructions.

Exchanges

To exchange an item, initiate a return for the original item and place a new order for the replacement. Contact us if you need assistance.

Refund Processing

Once we receive and inspect your return (3–5 business days), we will notify you by email. Approved refunds are credited to your original payment method within 5–10 business days.

Contact Us

If you have questions about this policy, please reach out:

Fiyacallconnect

Phone:
Email: