Refund Policy

Last updated: May 2026

At Fiyacallconnect, we want you to love what you ordered. If something isn’t right, we’ll do our best to make it right.

Refund Eligibility

You may be eligible for a refund if:

• You return an item within 30 days of delivery in its original condition
• Your order arrived damaged, defective, or materially different from what was described
• Your order was lost in transit and confirmed undeliverable by the carrier

Non-Refundable Items

• Custom or personalized products made to your specifications
• Downloadable digital products after access has been granted
• Items marked as final sale on the product page
• Shipping costs (unless the error was ours)

How to Request a Refund

Email us at with your order number and a brief description of the issue. We typically respond within 2 business days.

Refund Processing

Once your return is received and inspected, we will notify you by email. Approved refunds are issued to your original payment method within 5–10 business days.

Late or Missing Refunds

If your refund hasn’t appeared after 10 business days, check with your bank first. Then contact us at and we will investigate.

Contact Us

If you have questions about this policy, please reach out:

Fiyacallconnect

Phone:
Email: